Contact us

We are available on weekdays (Mo - Fr) from 9h00 to 12h30 and 13h00 to 16h00 by email at contact.preloved@xandres.be. We are more than happy to help! On weekends and official holidays, our customer service is closed. 

So that your request can be processed as quickly as possible, please indicate :

• Your order number and/or trade-in number
• First name, surname and email used for the order or trade-in

Trade-in offer, current order, delivery, voucher, etc? Consult our FAQ to find the answer to your question.